Returns & Exchanges
At Hill House Home, we want you to love your purchase, which is why we offer a 15-day return window for unworn and unwashed items with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the specific items you wish to return or exchange and indicate the reason for your request to help us improve.
Print and Pack
Download and print your pre-paid shipping label, then securely package your items in the original mailer or a box of your choice.
Ship and Track
Drop off your package at the designated carrier location; your refund or store credit will be processed once the items reach our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing